Order procedure

At DUYARE.COM, we aim to make your shopping experience simple and secure. Please follow the steps below to place your order:


1. Browse & Select Products

  • Explore our website and browse the categories or search for the products you want.

  • Click on the product for details, select the desired options (size, color, quantity), then click Add to Cart.


2. Review Your Cart

  • Once you’re ready, click on the Cart icon at the top right corner of the website.

  • Review your selected items. You can update quantities or remove items as needed.


3. Proceed to Checkout

  • Click on Checkout to continue.

  • If you’re a new customer, you can checkout as a guest or create an account for a faster experience next time.

  • Existing customers can log in to use saved information.


4. Provide Delivery Details

  • Enter your name, phone number, and full shipping address carefully.

  • Ensure your contact details are correct so we can reach you for delivery confirmation.


5. Choose Payment Method

Select your preferred payment option:

  • Cash on Delivery (COD): Pay in cash when your order is delivered.

  • bKash/Rocket/Nagad: Choose the mobile banking option. You’ll be given our payment number and instructions to complete the transfer.

  • Bank Transfer: Select this option and follow the instructions provided for a bank deposit or transfer.

Important:

  • For digital/mobile payments, you may need to send your transaction ID or a screenshot to our support or as instructed during checkout for verification.


6. Order Confirmation

  • After submitting your order, you’ll receive an order confirmation via SMS or email.

  • For mobile/bank payments, our team will verify your payment before processing the order.

  • For COD orders, we may contact you by phone to confirm your order.


7. Order Processing & Shipping

  • Once confirmed, your order will be processed and dispatched as per our Delivery Rules.

  • You’ll receive a shipping confirmation and, if available, a tracking number once your order is dispatched.


8. Receive Your Order

  • Orders are delivered to your doorstep by our courier partners.

  • For COD orders, please pay the courier the exact amount.

  • Inspect your package at delivery and contact us immediately if you find any issues.


9. Need Help?

If you face any issues or have questions about your order, contact:

DUYARE.COM
Email: support@duyare.com
Address: Khalifa Para, Rangpur-5400, Bangladesh